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Popular Questions: How do I configure my 138 enterprise email for optimal inbox placement in Gmail, Outlook, and QQ Mail? What are the essential steps to migrate existing business email to 138 secure email without delivery disruption? How can I verify if my 138 email setup is correctly recognized as a trusted sender globally?
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  • Getting Started

  • Account Assignment

  • Password Change

  • Delete Account

  • Restore Deleted Account

  • Restore Deleted Mail

  • Forgot Password

  • Auto Forwarding

  • Auto Reply

  • Mail Signature

  • Client Setup

Help CenterGetting StartedAccount AssignmentPassword ChangeDelete AccountRestore Deleted AccountRestore Deleted MailForgot PasswordAuto ForwardingAuto ReplyMail SignatureClient Setup
  • How do I configure my 138 enterprise email for optimal inbox placement in Gmail, Outlook, and QQ Mail?

    Start by verifying your domain’s DNS records: publish SPF, DKIM, and DMARC with strict alignment (p=quarantine or p=reject). For Gmail and Outlook, ensure your sending IP has warm-up history and consistent volume; for QQ
  • What are the essential steps to migrate existing business email to 138 secure email without delivery disruption?

    A zero-downtime migration requires three synchronized phases: (1) Pre-migration validation—verify MX, TLS, and authentication settings; (2) Staged cutover—route new mail through 138 while retaining legacy routing for fal
  • How can I verify if my 138 email setup is correctly recognized as a trusted sender globally?

    Trust isn’t configured—it’s continuously earned. Confirm baseline trust by checking: (a) SPF/DKIM/DMARC alignment status via our free domain validator; (b) absence from major RBLs (e.g., Spamhaus, SORBS, and Tencent’s in
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